Teds thoughts with Benjy Leibowitz .From New York Apprenticeship To Shoreditch Success At One Club Row

About this episode

Send us Fan Mail We sit down with Benji Liebewitz to unpack how a London-born New Yorker ends up building One Club Row and The Knave of Clubs, and why the best restaurants win on relationships not hype. We dig into what makes guests return, how pricing and dining habits are shifting, and why hospitality is an emotional craft beyond perfect service.  • falling into hospitality in New York then choosing it as a long-term career  • why customer service experience builds empathy and better client behaviour everywhere  • the range of hospitality careers beyond waiting tables, from tech and design to finance and events  • meeting James through family links and forming High Note Hospitality with complementary skill sets  • restoring a historic Shoreditch pub and creating a distinct upstairs destination  • designing experience-led dining through bar seats, lighting, music, and room energy  • keeping the menu classic and legible while still feeling special  • how London and New York differ on dining as social life versus dining as food pursuit  • earlier dining patterns after Covid and why London stays more time-inflexible  • price versus value and the importance of staying under key spend