Teds thoughts with Robbie Bargh of Gorgeous Group. From Beefeater to Waldorf Astoria: A Journey Through Hospitality.

About this episode

Send us Fan Mail Robbie Barr, founder of Gorgeous Group, shares his journey from humble beginnings in Manchester to becoming a leading hospitality consultant who transforms hotel dining and drinking experiences worldwide. His philosophy of creating "emotion per square foot" has shaped iconic venues from Dishoom to Waldorf Astoria. • Growing up watching classic Hollywood musicals with his deaf grandmother inspired Robbie's view of hospitality as theatre • First restaurant experience at age 16 sparked his fascination with the transformative power of hospitality • Creating "perfectly imperfect" spaces helps guests feel comfortable enough to lower their guards and have authentic experiences • Getting clients "comfortable with being uncomfortable" is key to pushing beyond conventional hospitality formulas • Notable projects include Kimpton Clock Tower in Manchester, Waldorf Astoria in Osaka, and The Wigmore at The Langham London • True hospitality means guests leave happier than when they arrived • Great hospitality combines exceptional product with storytelling, design, music, and a team that loves showing up