Scaling the enterprise harness: How to achieve AI agent controllability across an organization

About this episode

Harness engineering is still a new concept, but already we've noticed a challenge being consistently faced by technology leaders: how can a harness be used at scale across an organization to ensure consistency and controllability without undermining autonomy? To some extent it's a discussion that's reminiscent of platform engineering and, before that, DevOps, but, given the nature of AI agents, it's also unique to this particular moment. On this episode of the Technology Podcast, host Ken Mugrage is joined by guests Thomas Squeo (Chief Technology Officer and Head of Advisory for the Americas) and Matt Kamelman (Innovation Choreographer) to explore why it's so important to scale harnesses effectively and the steps and processes that will allow you to do just that. Thomas and Matt recently wrote an article outlining how organizations should think about what they call 'enterprise harness engineering'; here, they unpack their ideas and explore what's required of engineering leaders and their teams. Read Thomas' and Matt's article: https://www.thoughtworks.com/insights/articles/operating-system-enterprise-ai