Skills 360 – Emotional Intelligence (1)

About this episode

https://traffic.libsyn.com/secure/bizpod/360.111-Emotional-Intelligence-1.mp3 Welcome back to the Business English Skills 360 podcast as we look at emotional intelligence. Ask most people what skills or attributes you need to succeed in business, and they’ll likely name a set of crucial hard skills. Things like financial acumen, analytical abilities, problem-solving, digital competence, and strategic thinking. And yes, these skills are important. But the road to success is littered with people who had all these skills but lacked emotional intelligence. Emotional intelligence helps people understand and manage their emotions, build stronger relationships, and respond better to challenges. It can also improve teamwork, increase innovation, and reduce conflict in the workplace. An important part of emotional intelligence is self-awareness. This means recognizing and naming emotions such as anger, frustration, fear, and excitement. Understanding these feelings helps people see how their emotions affect their thoughts and actions. It also allows them to identify situations that trigger strong emotional responses and find ways to manage them. Self-awareness also involves under