Fadwa Rachi: Mastercard’s Well-Oiled Resilience Machine

About this episode

MasterCard’s definition of resilience is to prepare for – and deliver despite – any local, regional, or global crisis that might arise, says Fadwa Rachi, Director, Head of MasterCard's European Cyber Resilience Centre. Mastercard can execute on that definition because leaders drive an exceptionally proactive culture and because its highly organized response teams – uniting over 30 different departments – take a situationally adaptive approach to communication, deployment, and exercising. Listen in as Fadwa describes how MasterCard’s resilience machine runs.